ACBuy Spreadsheet: Taobao, QC Photos and Storage

ACBuy is a cross-border buying agent that helps overseas shoppers buy from China, covering the full chain from purchasing and quality inspection to international logistics and after-sales. It runs in two modes — purchasing agent and parcel forwarding — and defaults to English and USD. Third-party traffic estimates put it at roughly 1.9 million monthly visits, with an unusually balanced audience: the United States leads at only about 16% of traffic, followed by Canada, the United Kingdom, Poland and Germany, and a bounce rate near 24% with around 9 pages per visit. ACBuy's standout trait is reach. It officially supports more Chinese sources than almost any competitor — Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop for free, plus paid sourcing from social-commerce platforms such as Douyin and Xiaohongshu and second-hand platforms such as Xianyu, Paipai and Zhuanzhuan. Standard-platform orders carry no agent commission; special platforms add a flat 10 CNY per item, and shipping quotes include a 10–30 CNY customs declaration fee plus an 8 CNY handling fee. ACBuy also has the broadest local-payment support we have catalogued, accepting iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly alongside cards, Apple Pay and Google Pay. Items are inspected with 3–5 free QC photos and stored free for 90 days, with paid extension available. AC Care insures against shipping delay, loss or damage, and customs seizure, paying up to 10,000 CNY (7,000 for goods plus 3,000 for shipping), and a 7-tier VIP program gives up to 6% off international shipping that stacks with coupons. The caveat is availability. ACBuy stopped accepting orders around the May 2026 warehouse upgrade, and operations had not resumed at the time of our last check. Community trackers also report a wider reduction in service, with stored warehouse items needing to be returned or shipped out by a stated deadline. Treat any ACBuy guide — including this one — as a description of how the platform is built to work, and confirm live status before you send money.

• Wide source coverage: free sourcing from Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop, with paid sourcing for Douyin, Xiaohongshu and second-hand platforms

• Genuinely global payment menu, including iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly alongside cards and Apple/Google Pay

• 3–5 free QC photos and 90 days of free warehouse storage

• AC Care insurance option covering delay, loss or damage and customs seizure

• 7-tier VIP program giving up to 6% off international shipping, stackable with coupons

• Balanced worldwide user base, so European and Latin American buyers are not an afterthought

• Order placement has been suspended since a May 2026 warehouse upgrade and had not resumed at our last check — do not top up a balance before confirming the platform is accepting orders

• Community sources report ACBuy reduced its services and asked users to return or ship out stored warehouse goods by a set deadline; verify with ACBuy support before relying on stored items

• ACBuy no longer supports reps/Weidian purchasing — Taobao and 1688 orders are unaffected; buyers who want Weidian or Yupoo items should compare another agent such as Kakobuy or Oopbuy

• Reported exchange-rate markup of about 17.6% over the interbank rate, which raises the effective cost of a top-up

• Shipping is quoted as a deposit against estimated weight, and the final charge only settles at warehouse weighing

• AC Care claims must be filed within 30 days and payouts are capped, so keep parcel evidence

ACBuy is a real, operating shopping agent rather than a scam clone: it has a public site, English and USD defaults, documented warehouse handling and a large, geographically balanced user base. Its payment menu is unusually broad for the category, and the fee structure — no commission on standard platforms, a flat fee for special ones — is stated openly. That said, legitimacy is not the same as availability. Order placement stopped after the May 2026 warehouse upgrade and had not resumed at our last check, and community trackers report a service reduction with warehouse goods needing to be returned or shipped out by a deadline. Verify the current status with ACBuy support before you top up.

ACBuy runs in two modes. In purchasing-agent mode you paste a product link or use image search, ACBuy buys from the seller with its own account and local address, and the item is delivered to its warehouse. In parcel-forwarding mode you send goods you already own to that same warehouse address. Either way the value sits in the middle of the chain: QC photos before you commit to shipping, free storage while a haul is assembled, and consolidation of multiple sellers into one international parcel on one of 150+ lines. ACBuy charges shipping as a deposit against estimated weight and refunds the difference after the warehouse weighs the parcel, so the first quote is rarely the final number.

Standard platforms — Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop — carry no agent commission. Special platforms such as Douyin, Xiaohongshu, Xianyu, Paipai and Zhuanzhuan cost a flat 10 CNY per item. International shipping quotes include a 10–30 CNY customs declaration fee and an 8 CNY handling fee. Storage is free for 90 days, and AC Care insurance costs a flat 20 CNY per item up to 667 CNY of cover, or 3% of value above that. Top-ups carry a reported exchange-rate margin of about 17.6%, which is the fee most likely to surprise new buyers.

Traffic estimates put ACBuy at roughly 1.9 million monthly visits, with an unusually flat country mix: United States ~16.09%, Canada ~11.19%, United Kingdom ~9.52%, Poland ~9.2%, Germany ~6.29%. No single market dominates, which matches the 8 interface languages and 10 checkout currencies on offer and the regional payment rails built for European and Latin American buyers.

ACBuy suspended order placement around a May 2026 warehouse upgrade and had not confirmed a resumption at the time of our last check; community trackers additionally reported a reduction in service with stored warehouse items requiring return or dispatch by a stated deadline. If you hold goods in the ACBuy warehouse, contact [email protected] about shipping them out. If you want to keep buying reps or Weidian items, compare another agent — Weidian purchasing is no longer supported on ACBuy, while Taobao and 1688 purchasing is unaffected where the platform is operating.